Customer Service Representative - State Farm Agent Team Member
Full Time in Orchard Park, NY
Responsive recruiter
Benefits
- Life Insurance
- Signing bonus
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTIONOffice is located 8407 Boston State Rd, Boston, NY 14025
As a Customer Service Representative - State Farm Agent Team Member with Jennifer Warren - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Sign on Bonus P&C license is needed to work in the office, if a license is not currently held, I will pay up to $3000 sign on bonus after P&C is completed, with 1/2 included in first paycheck and 2nd half at 60 days. Our office is located in Boston, NY, and we serve the greater Erie County area—including Hamburg, Orchard Park, Eden, Colden, and Glenwood. As a lifelong resident with roots in Boston, Hamburg, and Eden, I began my State Farm journey in high school and have been proudly serving customers since 1991. My team and I are committed to providing friendly, knowledgeable service—often with help from our two beloved office dogs!
We’re passionate about giving back through local involvement, from supporting the rotary and snowmobile clubs to the local food pantry. I also proudly serve in an advisory role with the Chamber of Commerce and love staying connected through community events. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Compensación $40,000.00 - $55,000.00 per year
Join a community of good neighbors
-
Make a difference in your community every day.
-
Gain confidence and grow your dream career.
-
Earn benefits and rewards that are second to none