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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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thomas mcmanus

January 13, 2025

5  out of  5
rating by thomas mcmanus
"Best customer service in the world. Caring and involved,"
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Otto Johnson

January 11, 2025

5  out of  5
rating by Otto Johnson
"Jennifer and the whole staff (especially Jan) are always helpful and friendly and effective. (I don’t mean to single out Jan, but she is who usually answers the phone). I have been with State Farm for more than 40 years when we lived in two other states, so when we moved to Boston 22 years ago I chose Jennifer since she was located in Boston, and I have not been disappointed. Kudos to the Warren Team!"
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Ron Hope

January 11, 2025

4  out of  5
rating by Ron Hope
"Drive safe has been a useful tool keeping me aware of my driving habits. There are some flaws in the way it rates your driving as braking is unable to recognize the need to brake hard for unexpected emergencies like deer crossing in front of you, they don't follow the rules."
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Brad Mohan

November 30, 2024

5  out of  5
rating by Brad Mohan
"When my insurance agent, Jennifer Warren, said "let me try something that might lower your bill" worked her magic and somehow my premium was lowered $55 per month. Thank you Jen, Jan & State Farm 👍🏼"
We responded:
"Brad, thank you so much for reviewing our State Farm Agency. We appreciate your business and are happy that you were able to receive a better rate this year. We look forward to working with you for many years to come! Team Jennifer Warren, State Farm Agency, Boston NY "
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Doctor Johnny

November 2, 2024

5  out of  5
rating by Doctor Johnny
"Jennifer is an amazing and thorough agent. She explains all the documents and disclosures and is very professional yet down to earth! She got my documents completed so I could sign, buy, and drive away in my new Challenger within hours of seeing it for the first time…… I highly recommend her for all your insurance needs. Doctor Johnny"
We responded:
"Thank you so much for your 5-star review! Your business and trust are greatly appreciated, we look forward to working with you for many years to come! Team Jennifer Warren - State Farm Agency, Boston NY "
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Rich Glenn

July 25, 2024

5  out of  5
rating by Rich Glenn
"Very friendly and polite. Always takes care of my insurance needs."
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Todd Di

June 7, 2024

5  out of  5
rating by Todd Di
"Jennifer at the agency was great! Fast and perfect service. Thank you!"
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Robert Mullins

May 14, 2024

5  out of  5
rating by Robert Mullins
"We’ve had many agents and brokers over the years in several states. By far Jennifer was the best! When my wife had car issues Jennifer was there to help her get home and get things fixed. We will miss Jennifer as we move to Florida, something she also made easier! Thanks Jennifer, to you and your entire office staff!"
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Heather Kibler

January 30, 2024

5  out of  5
rating by Heather Kibler
"Jennifer has been providing me insurance for a few years now. She's extremely knowledgeable and really helpful. She gave me a lot of advice on what to do with my daughter when she needed insurance and helped her the best price. She was even able to get my snowmobile insurance taken care of over the phone on a Friday so we could go out once the trails opened over the weekend."
We responded:
"We have several discount options for young drivers and enjoy working with you and your family. Snowmobile season is one of my favorite times of the year, bring on the snow... winter is not over, and we are hoping for more snowmobiling opportunities this winter! Thank you so much for the five-star review, your business and trust are greatly appreciated! Jennifer Warren - State Farm Agent "
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Jamie Kazacos

December 7, 2023

5  out of  5
rating by Jamie Kazacos
"Jennifer has been our insurance agent for over 20 years. She’s extremely knowledgeable and is always prompt to reply to any questions. Our daughter recently got her drivers license and Jennifer shared with us, a wide variety of ways to lower the cost of a young drivers insurance."
We responded:
"Jamie, thank you so much for your 5 Star review and for trusting us with your young drivers insurance needs. Your continued business and trust are appreciated, we look forward to working with you and your family for many years to come! Best regards, Jennifer Warren - State Farm, Boston NY "
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Kimberly Thomas

August 23, 2023

5  out of  5
rating by Kimberly Thomas
"Jan is easy to reach and very prompt in answering questions and/or concerns."
We responded:
"Kimberly, thank you for your five-star review. Your business and trust are greatly appreciated! Team Jennifer Warren - State Farm, Boston NY "
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Mare Winter

August 21, 2023

5  out of  5
rating by Mare Winter
"Have had excellent service with Jen and her team . Highly recommended"
We responded:
"Mare, thank you so much for the five-star review. Your business and trust are greatly appreciated! Jennifer Warren - State Farm, Boston NY "
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Rob Matyas

August 5, 2023

5  out of  5
rating by Rob Matyas
"Can't say enough about the efforts Jennifer went to during her own time of difficult family needs to help me with my much less important, back and forth insurance needs on short notice. Above and beyond what should be expected. Very grateful.."
We responded:
"Rob, thank you for the kind words and for the Five-star review. Appreciate you, your business, and your trust! Jennifer Warren - State Farm, Boston NY "
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Kevin Carlin

August 1, 2023

5  out of  5
rating by Kevin Carlin
"Jen and her team are always there to help with our insurance needs. Highly recommended"
We responded:
"Kevin, thank you so much for the five-star review and recommendation. Your business and trust are greatly appreciated! Jennifer Warren - State Farm "
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Kathleen Dennis

July 8, 2023

5  out of  5
rating by Kathleen Dennis
"Excellent and speedy service when and if needed Extremely helpful with insurance questions"
We responded:
"Kathleen, thank you so much for the Five Star review, your continued business and trust are greatly appreciated! Jen Warren - State Farm, Boston NY "
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Wendy Chapman

July 6, 2023

5  out of  5
rating by Wendy Chapman
"Review of coverage and renewals. Very detailed and easy to understand."
We responded:
"Wendy, thank you for taking the time to review your policies and thank you for the Five Star review! Your business and trust are greatly appreciated, and we look forward to working with you for many years to come! Jennifer Warren - State Farm, Boston NY"
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Cleo Jones

June 20, 2023

5  out of  5
rating by Cleo Jones
"Very informative thank you."
We responded:
"Cleo, thank you so much for the five-star review. Your business and trust are great appreciated! Jenifer Warren "
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Linda Marie Brown

June 9, 2023

5  out of  5
rating by Linda Marie Brown
"Team Jennifer Warren at State Farm is fantastic for professionalism, attention to detail, quick follow -up and personal commitment to being there for you and your insurance needs. It's a small office that keeps in communication with you and they are easy to talk to. I had a different company that was too big and impersonal. We are so glad we switched to work with Jennifer Warren at State Farm."
We responded:
"Linda, Thank you so much for the 5 Star Review. We appreciate you and your kind words, look forward to working with you for many years to come! Best regards, Jennifer Warren - State Farm Boston NY"
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Don Sauer

June 5, 2023

5  out of  5
rating by Don Sauer
"I have been associated with State Farm for about 29 years with Warren Agency here in Boston,NY. Jen and Jan are the best agents I have ever had. They are on top of things, notify me of changes and updates promptly. They are always available and return calls promptly. When I had flooding from a frozen pipe, they took care of everything! They worked tirelessly with Servpro, I was able to get the furnace replaced twice (second time was a squirrel destroying the electronics in the furnace). They took care of my housing for 41 days while the place was cleaned up and continued to follow up with a contractor doing renovations until it was totally complete. The house is better than before the flood. It was amazing! Most importantly Jen and Jan care about me, the person, i’m not just a number! While traveling home from Alaska, I got a chipped windshield on the camper and they helped arrange for the repair in Montana immediately. They are the best and make State Farm look fantastic. I am so glad to be associated with them. My highest recommendation for anyone looking for a insurance company."
We responded:
"Don, thank you for your confidence in my team and I. We appreciate you and are glad your claims experiences have exceeded your expectations. Best regards, Jennifer Warren - State Farm "
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Derek Smith

May 30, 2023

5  out of  5
rating by Derek Smith
"Always excellent service and provide so much useful information to get you the best rates!"
We responded:
"Derek, thank you so much for the 5 Star review. We appreciate you, thank you for your business and trust! Jen Warren - State Farm "
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Deanna Zolnowski

May 11, 2023

5  out of  5
rating by Deanna Zolnowski
"Everytime I am at state farm with Jennifer Warren I feel very comfortable. You can ask any question and they always have an answer. I have recommended this agent and office many times to family and friends. Friendly eith excellent service."
We responded:
"Deanna, thank you so much for the 5 star review, for continuous business and frequent referrals. Your confidence in my agency team is greatly appreciated! Best regards, Jen Warren "
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Tracey Emerling

May 5, 2023

5  out of  5
rating by Tracey Emerling
"State farm is great so friendly and helpful I recommend them"
We responded:
"Tracey, thank you so much for your 5 Star review. We appreciate your contagiously friendly personality, as well as your continued business and trust. We look forward to working with you for many years to come! Regards, Jen Warren "
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Edwin Hassett

November 26, 2022

1  out of  5
rating by Edwin Hassett
"Very rude and unprofessional"
We responded:
"Hello Ed, I welcome you to reach out to me directly. I don’t see any active policies and would like to clarify any questions or concerns. Regards, Jen Warren office (716) 941-0730"
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Ruth Grandits

November 25, 2022

5  out of  5
rating by Ruth Grandits
"Jennifer and her staff are always willing to give 100 percent, to meet your needs"
We responded:
"Thank you so much for the five star review, we appreciate your business and trust! Please follow my agency on social media for our upcoming office and community events."
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Jim Stoklosa

November 14, 2022

5  out of  5
rating by Jim Stoklosa
"Very friendly and always attentive to my needs. Needed to submit a claim a couple years ago and made the whole experience painless and smooth. Jen and her staff wonderful."
We responded:
"Thank you for trusting us with your insurance needs. Please follow us on social media for our upcoming community and office events."